Terms of Service
1. Introduction to Easymora
Easymora is a brand specializing in providing household and kitchen products to meet the needs of those who enjoy a convenient and modern lifestyle. We are committed to offering high-quality products that help customers save time and enhance their daily living experience. By accessing and using Easymora’s services, you agree to the following terms of use.
2. Acknowledgment of Agreement to These Terms
By accessing the Easymora website, you confirm that you have read, understood, and agreed to all of these terms and conditions. If you do not agree with any of the terms, we recommend that you do not continue to use our services. Your consent is essential to ensure a positive and safe experience for all users.
3. Changes to the Terms
Easymora reserves the right to modify or update these terms and conditions at any time without prior notice. Changes will take effect immediately upon posting on the website. To ensure that you are always aware of the latest terms, we recommend checking this page regularly. The most recent update date will be displayed at the top of the page, helping you identify any new changes we have made.
4. Use of Services
Users’ rights and responsibilities when using Easymora’s products and services, including categories such as Kitchen Essentials, Household Essentials, Dining & Entertaining, and Smart Home, include the obligation to comply with the following regulations and terms:
– Rights to Use Products: Users have the right to access and use the products provided by Easymora for personal and non-commercial purposes.
– Responsibility for Care: Users must maintain and use the products appropriately, ensuring that they do not cause damage or loss.
– Prohibition of Copying and Distribution: Users do not have the right to copy, distribute, or commercialize any content on Easymora’s website without the written consent of the company.
Usage Guidelines
We recommend that users refer to the usage instructions provided with each product to ensure safety and effectiveness during use. Any violations related to misuse or non-compliance with the guidelines may result in Easymora refusing service.
5. User Responsibilities
Users are responsible for providing accurate and complete personal information when using Easymora’s services. This includes, but is not limited to, names, email addresses, and shipping addresses. Users also have the obligation to:
- Secure Account: Ensure that the password and login information for the account are kept secure. Users should not share their account information with anyone.
- Compliance with Laws: Users agree to comply with all local and national legal regulations related to the use of Easymora’s services.
6. Product Information and Availability
Product information, including descriptions and images, is provided on Easymora’s website for informational and reference purposes. We are committed to providing the most accurate and complete information possible, but we do not guarantee that all information is completely error-free.
- Availability Status: The availability of products may change without prior notice. We will strive to update the status of inventory regularly to keep users informed.
- Pricing and Changes: Product prices may also change and can vary depending on the timing and promotional programs. Easymora reserves the right to adjust prices without prior notice. Users should check product information and pricing before proceeding to order.
7. Intellectual Property Rights
All content on the Easymora website, including but not limited to images, logos, designs, and text, is the intellectual property of Easymora. Users are not permitted to copy, distribute, modify, or use this content for any commercial purposes without the written consent of Easymora. However, Easymora allows users to use the content on the website for personal and internal purposes, provided that it does not violate our intellectual property rights.
8. Purchases and Payments
When making a purchase on the Easymora website, users will be guided through the ordering process and the accepted payment methods, including credit cards, debit cards, and e-wallets. We are committed to securing users’ payment information through modern security measures. The policy on order cancellation and refunds will be applied according to Easymora’s specific regulations. Please refer to the Customer Support section for more details.
9. Shipping and Delivery
Easymora provides shipping services to various regions. Detailed information about shipping areas, shipping costs, and estimated delivery times will be provided during the checkout process. We are committed to delivering on time and ensuring that products reach customers in the best condition. If there are any issues related to delivery, customers are encouraged to contact Easymora’s customer service department for timely assistance.
10. Return and Refund Policy
We are committed to providing high-quality products. If you are not satisfied with the purchased product, you have the right to request an exchange or refund according to the following regulations:
- Return Period: You can request an exchange or return within 21 days from the date of receipt.
- Product Condition: The product must be in its original condition, unused, and accompanied by all packaging and the invoice. Products that are damaged or show signs of use will not be accepted for exchange or return.
- Return Process: To initiate a return, please contact our customer service department via email or phone. Once confirmed, we will guide you through the specific process for returning the product.
11. Prohibited Activities
When using the Easymora website and services, you must not engage in the following activities:
- Impersonating personal information or any account-related information.
- Violating copyrights, intellectual property rights, or any other legal rights of Easymora or third parties.
- Engaging in fraudulent or deceptive practices or harming the reputation of Easymora and other members of the community.
We reserve the right to terminate your access to the services if any violations are detected.
12. User-Generated Content
We encourage you to share your opinions and product reviews on our website. However, please note the following regulations:
User-generated content (such as comments and reviews) must be valid, not infringe on the rights of anyone, and not contain inappropriate or offensive content.
Easymora reserves the right to use, modify, or remove any content that we deem unsuitable or in violation of the above regulations.
13. Limitation of Liability
Easymora is not responsible for any incidents or damages arising from the use of the services, including but not limited to direct, indirect, incidental, special, or consequential damages. Users agree that Easymora cannot guarantee that the services will always operate continuously, securely, and without errors. In the event of damages arising from the use of Easymora’s services, Easymora’s maximum liability shall not exceed the amount that the user has paid for the service in the month preceding the incident.
14. Dispute Resolution
In the event of a dispute between Easymora and the user, both parties will attempt to resolve the dispute amicably through negotiation. If an agreement cannot be reached, the dispute will be resolved through mediation or arbitration. Mediation will be conducted according to the mediation procedures established by the National Mediation Center. If arbitration is the chosen option, the arbitration will be conducted in accordance with the provisions of the Law on Arbitration in USA. The decision of the arbitrator will be final and enforceable.
15. Governing Law
These terms shall be governed and interpreted in accordance with the laws of USA. Any disputes arising from or related to these terms shall be subject to the jurisdiction of the competent People’s Court in USA.
16. Privacy Policy
Easymora is committed to protecting the privacy of users. Detailed information on how we collect, use, and protect user data is outlined in our Privacy Policy. Users can view the Privacy Policy here.
17. Contact Information
If you have any questions or concerns regarding these terms, please contact us using the information below:
Email: support@easymora.com
Address: 501 Silverside Road, Suite 105 #5051, Wilmington, Delaware DE 19809, USA
Phone: +1 (510) 990-0553
We are always ready to assist you and address your inquiries!
To learn more about Easymora, we encourage our customers to review our Privacy Policy, Shipping, and Refund Policy.
Thank you for choosing Easymora!